From list to doorstep
How It Works
Pick what you need
Three ways in, all the same basket. Shop the aisles and add what you see. Take a combo, a ready basket priced below buying it piece by piece. Or send a Kitchen Run list and let us source it for you.
New to OK Veggies? Create an account first: your name, your phone number and your email. We send a code to the phone and the account is active when you enter it. Once you are signed in the basket remembers you, so you can start it on the phone and finish it at the desk.
Choose a delivery day
Every household order picks a delivery day from the days we run. We source that morning at the market, so what you ordered is what is actually on the stall that week.
At checkout you confirm the basket and choose how to pay: card, bank transfer, USSD on a feature phone, or business credit if your Pro account has an approved facility. The balance, the day and the address all sit on the order before you pay, so there is nothing to remember after.
You can cancel before sourcing begins. After that, the cancellation cost for your order applies, and it is always shown to you before you pay, never after.
We bring it over
On your day we weigh everything at the source, pack it, and bring it to your door. Your order trail carries a photograph of the weighed produce, so what the van brings is what the scale showed.
Weighed light, damaged, missing or late? Report it within 7 days from your order with a description and up to 5 photos. We record a refund, a credit, a replacement, or a reason if we cannot approve it. The report stays on your signed-in order, never on the shareable trail.
How a delivery works
Pick your items or a combo, choose a delivery day, and pay in full or with a deposit. We source it, weigh it right, and bring it to your door. You can follow every order from the moment it is placed.
Make It Right
If something is not right
Report it within 7 days from your order.
If something is not right
After dispatch or delivery, report a wrong, missing, damaged or late item from that order.
Send it within 7 days. Add a description and up to 5 photos.
We record a refund, credit, replacement, or a reason if we cannot approve it.
The report stays on your signed-in order. It is never on the shareable trail.